Thank you for attending Violet's introductory webinar. Hopefully you now have a good overview of when and how Violet can support your customers.
This page includes the Westpac referral form below. As well as some prompts to guide you when introducing Violet. Use this form when you want to instruct Violet to contact your customer directly.
Please save this link in your favourites.
For a deeper dive into the topics covered in the webinar and this subject matter, feel free to watch these additional training videos:
When initiating a conversation about Violet with your customer, we encourage you to make a gentle enquiry first. There may be times where you need to seek a follow up conversation.
Here are some prompts to consider:
"I would like to discuss a free support service that might be valuable for you at this time. Would you be open to a recommendation?"
"We have a non-profit partner who specialises in supporting carers. It's totally free. Would you like to know more about that?"
"If now isn't the right time, I can follow up by email with some information about a non-profit partner of ours called Violet who specialise in free support for carers. Would that be of interest?"
"I know you have a lot to manage, so I was wondering if you'd like someone from our partner Violet to reach out to you? Their team have lots of personal experience and have been trained to support others. It won't cost you anything."
Thank you for attending Violet's introductory webinar. Hopefully you now have a good overview of when and how Violet can support your customers.
This page includes the Westpac referral form below. As well as some prompts to guide you when introducing Violet. Use this form when you want to instruct Violet to contact your customer directly.
Please save this link in your favourites.
For a deeper dive into the topics covered in the webinar and this subject matter, feel free to watch these additional training videos:
Need help or advice? Get Free Support
Over three sessions, you will receive personalised support from a trained Violet Guide, who has walked a similar path and understands what you're going through.
Feedback from a carer in Violet's Guided Support Program
This work can surface difficult and sometimes confronting emotions. If you or someone you work with needs help, please reach out through your EAP, raise it with your manger, or book in to talk with a Violet Guide yourself.